PRICING

Two Products, One Platform

Competitive payment processing with a personal touch, plus a modern operations dashboard priced for value — not volume.

Payment Processing

Our processing rates are competitive with — and often lower than — flat-rate processors like Stripe, PayPal, and Square. But better rates are just the beginning. The real difference is the relationship.

With FinMI, you get a dedicated account manager who knows your business. When chargebacks happen, you are not filing tickets into a queue — you have a real person advocating for you.

Interchange-plus pricing

Transparent cost-plus model — you see exactly what the card networks charge and our margin.

Personal chargeback support

A real person helps you respond to disputes, gather evidence, and improve your win rate.

Rates that grow with you

As your volume increases, your rates improve. No renegotiation hoops to jump through.

No volume-based penalties

We never charge per-transaction fees on the platform — only standard card processing rates.

Operations Dashboard

Flat monthly pricing based on features, not transaction volume. Your costs stay predictable as your business grows.

Lite

Analytics dashboard for NMI merchants who want visibility into their payment data.

$49
per month
1 NMI merchant account
Dashboard with revenue KPIs
Transaction history & search
Customer profiles & analytics
Subscription detection
Settlement tracking
Refund management
Basic reports (3 types)
CSV data exports
1 user seat
6-month data retention
Email support

Starter

Full commerce suite — payment pages, invoicing, and products for growing merchants.

$149
per month
Everything in Lite, plus:
5 active payment pages
25 invoices per month
Product catalog & discount codes
QR code generation
Logo + color branding
All 14 report types with PDF
3 user seats
12-month data retention
Most Popular

Growth

Advanced analytics, integrations, and optimization tools for scaling merchants.

$499
per month
Everything in Starter, plus:
Unlimited payment pages & invoices
Full CSS & theme customization
Tipping, embeds, iFrames
Automated reminders & late fees
Forecasting & cohort analysis
Recovery & fraud analytics
Webhooks with HMAC-SHA256
Integrations marketplace
Up to 3 NMI accounts
5 user seats
24-month data retention
Priority support

Scale

Enterprise infrastructure — white-label, SSO, routing, and dedicated support.

$799
per month
Everything in Growth, plus:
White-label & custom domains
SSO & advanced security
Multi-MID smart routing
Dunning & subscription recovery
Full audit logs
Slack Bot & SMS alerts
Chargeback AI included
Up to 5 NMI accounts
10 user seats
Dedicated onboarding & support
36-month data retention

Need more users, accounts, or custom features? Contact us for a custom plan.

Feature-by-Feature Comparison

See exactly what's included in each plan.

Lite — $49/mo

  • NMI accounts1
  • User seats1
  • Dashboard & KPIs
  • Transactions & search
  • Customers & subscriptions
  • Settlements & refunds
  • Reports3 basic
  • CSV exports
  • Payment pages
  • Invoicing
  • Products & discount codes
  • Custom branding
  • Tipping & embeds
  • Reminders & late fees
  • Forecasting & cohorts
  • Recovery & fraud analytics
  • Webhooks & integrations
  • SSO & advanced security
  • White-label & custom domain
  • Smart routing
  • Audit logs
  • Chargeback AI$99/mo add-on
  • Data retention6 months
  • SupportEmail

Starter — $149/mo

  • NMI accounts1
  • User seats3
  • Dashboard & KPIs
  • Transactions & search
  • Customers & subscriptions
  • Settlements & refunds
  • ReportsAll 14 + PDF
  • CSV exports
  • Payment pages5 active
  • Invoicing25/month
  • Products & discount codes
  • Custom brandingLogo + colors
  • Tipping & embeds
  • Reminders & late fees
  • Forecasting & cohorts
  • Recovery & fraud analytics
  • Webhooks & integrations
  • SSO & advanced security
  • White-label & custom domain
  • Smart routing
  • Audit logs
  • Chargeback AI$99/mo add-on
  • Data retention12 months
  • SupportEmail

Growth — $499/moMost Popular

  • NMI accounts3
  • User seats5
  • Dashboard & KPIs
  • Transactions & search
  • Customers & subscriptions
  • Settlements & refunds
  • ReportsAll 14 + PDF
  • CSV exports
  • Payment pagesUnlimited
  • InvoicingUnlimited
  • Products & discount codes
  • Custom brandingFull CSS
  • Tipping & embeds
  • Reminders & late fees
  • Forecasting & cohorts
  • Recovery & fraud analytics
  • Webhooks & integrations
  • SSO & advanced security
  • White-label & custom domain
  • Smart routing
  • Audit logs
  • Chargeback AI$99/mo add-on
  • Data retention24 months
  • SupportPriority

Scale — $799/mo

  • NMI accounts5
  • User seats10
  • Dashboard & KPIs
  • Transactions & search
  • Customers & subscriptions
  • Settlements & refunds
  • ReportsAll 14 + PDF
  • CSV exports
  • Payment pagesUnlimited
  • InvoicingUnlimited
  • Products & discount codes
  • Custom brandingWhite-label
  • Tipping & embeds
  • Reminders & late fees
  • Forecasting & cohorts
  • Recovery & fraud analytics
  • Webhooks & integrations
  • SSO & advanced security
  • White-label & custom domain
  • Smart routing
  • Audit logs
  • Chargeback AIIncluded
  • Data retention36 months
  • SupportDedicated

What Goes Into the Price

Our flat subscription covers everything — no surprises on your monthly bill.

Infrastructure

Hosting, databases, CDN, and real-time sync with NMI — all managed for you.

Security

PCI-compliant infrastructure, encryption, tokenization, and 24/7 monitoring.

Updates

Continuous feature releases, bug fixes, and performance improvements at no extra cost.

Support

US-based support team included with every plan. Priority support on Growth+.

Coming Soon

Chargeback AI — Recover Lost Revenue

AI-assisted dispute responses that analyze chargeback details, identify required evidence, and generate compliant narratives aligned with card network rules.

AI-generated dispute responses
Card network–aligned checklists
Historical win/loss insights
Combined with personal support
$99/mo
Standard
$199/mo
Pro
Included in Scale

Optional Add-ons

Expand your platform with high-value add-ons. Available on any dashboard plan.

Additional user seats$15 / user / mo
Additional NMI accounts$49 / account / mo
Chargeback AI$99 / mo (included in Scale)

Frequently Asked Questions

Have a question not listed here? Contact us.

How is FinMI different from Stripe, Square, or PayPal?
Unlike self-serve platforms where you are just a number, FinMI gives you a dedicated payment processing relationship with real people. You get a personal account manager, customized rates, and hands-on support when you need it — especially when it matters most, like during chargebacks and disputes.
Why are processing rates not listed?
Processing rates depend on your industry, average ticket size, and volume. We offer competitive interchange-plus pricing that is often lower than flat-rate processors like Stripe or Square. Contact us for a custom quote — we will beat your current rates or match them with better service.
Are there any setup fees or monthly minimums?
No setup fees for any dashboard plan. Processing accounts have no monthly minimums. Enterprise dashboard plans may have custom terms based on your requirements.
Can I use the dashboard without switching processors?
The FinMI dashboard works with any NMI-powered merchant account. If you are already processing through NMI, you can connect your existing account and start using the dashboard immediately.
Does the dashboard plan include payment processing?
Dashboard plans and payment processing are separate. You can use our competitive processing rates alongside the dashboard, or connect an existing NMI merchant account. Bundling both often comes with preferred pricing.
What is Chargeback AI?
Chargeback AI is our AI-assisted dispute response tool. It analyzes dispute details, generates compliant response narratives, and produces evidence checklists tailored to card network rules — helping you win more disputes and recover lost revenue. It is included in the Scale plan and available as an add-on for other plans.
Can I switch dashboard plans later?
Yes, you can upgrade or downgrade at any time. When you upgrade, you get immediate access to all new features. Dashboard plans are month-to-month with no long-term contracts.
Is there a contract or commitment?
Dashboard plans are month-to-month. Processing agreements may have terms, but we keep them merchant-friendly. We earn your loyalty through service, not lock-in.

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