01
Engagement letter
Signed scope of work with the deliverable list, the hourly schedule, and the retainer terms.
For law, consulting, agencies, and accounting
The work was done. Now defend it.
Scope arguments, retainer drawdowns, and deliverable disputes are not fraud cases. They are work-product cases. The evidence is the work itself.
“A scope dispute is not won with a generic terms-of-service upload. It is won with the engagement letter, the time log, and the deliverable.”
How the network actually decides retainer cases
The workflow
The five exhibits that decide a scope dispute.
We pull these from your practice management or PM system, assemble them into the response packet, and draft the rebuttal around them.
02
Time and billing log
Granular entries with timestamps and matter codes, exported from your practice management system.
03
Work product trail
Memos, drafts, decks, returns, or correspondence delivered during the disputed billing period.
04
Client communication
Status emails, milestone approvals, and any revision requests that prove engagement.
05
Submission packet
Combined evidence PDF with engagement letter, time log, and work product, ordered for the network.
The honest comparison
DisputeProof vs writing the response yourself at 11pm.
Most firms either lose the dispute outright or spend three billable hours responding. There is a better path.
Capability
DisputeProof
Your current process
Scope-of-work disputes
Engagement letter + deliverable trail
You forward the invoice
Retainer drawdown disputes
Time log paired with work product
Self-serve form, generic checklist
Not-as-described claims
Per-deliverable evidence with rationale
Network usually rules cardholder
Through arbitration
Full representation
Stops at pre-arb
Per-case cost
$0. Flat plan.
Billable hours arguing with the issuer
The math
Built around how the network actually rules.
5
Phases of a dispute
we represent you through all of them
0
Per-dispute fees
flat plan, every case included
74%
Win rate
on scope and retainer disputes with full evidence